A member from The Ridge team will greet you at the airport and show you to your Ridge car. From there, you can then follow them to The Ridge to check in.

Your Ridge car will be ready for you at the airport when you arrive. A member of The Ridge team will meet you and guide you to your car. Once everything is loaded, they’ll complete the rental paperwork with you. Please have your current driver’s licence and a credit card ready for the security bond.

With over 120 kilometres of roads on Norfolk Island — many of them including some rather steep hills — a hire car quickly becomes essential for exploring comfortably. To make things easy, all of our cottages and units include a Ridge car as part of your stay. While you may plan to explore on foot, having a car ready means you’ll always have the freedom to head out with ease when those hills set in.

We find a lot of visitors have rental car excess included in their travel insurance. We recommend you check with your insurer before you arrive on Norfolk Island. On arrival we require a current driver’s licence and a credit card ready for the security bond.

Our Ridge Rental Policy:

STANDARD INSURANCE EXCESS & IMMOBILISATION

$750 each and every incident.

A credit card is required on arrival for a security bond.

ADDITIONAL EXCESS

Drivers between 21-25 years of age = $600

Drivers under 21 years of age = $800

Drivers over 25 years of age & licensed less than 2 years = $600

ON DEPARTURE

Hire car must be returned to the airport with a full tank of fuel,

no less than 2 hours prior to scheduled departure.

If hire car is not full of fuel the credit card on file will be charged

the fuel cost + an administration fee of $50.

PLEASE NOTE - A FEE FOR UNREASONABLE RETURN

Soiled badly or filthy inside - Up to $100

Fish spillage or smoked in - Up to $200

Norfolk Island runs on a 3G/4G mobile network, with public WiFi hotspots available around the island. However, there are currently no roaming agreements with Australian providers, so visitors won’t be able to use their usual mobile service.

To stay connected, we recommend using The Ridge WiFi to call home via apps like WhatsApp or iMessage. For local calls, we provide you with a mobile phone to easily contact tour operators, restaurants, and local businesses during your stay.

Norfolk Island has a mild, subtropical climate all year round — never too hot and never too cold. Summer days sit around 24–28°C, while winter is mild at about 16–20°C, with cooler evenings in every season. Showers can pass through at any time, but they’re usually short and keep the island lush and green. We recommend packing light, breathable clothing for the day, along with a warm layer or jacket for the evenings, comfortable walking shoes for the island’s hills, and swimwear for the beaches. A rain jacket or umbrella is handy, as well as a hat, sunscreen, and sunglasses. Casual evening wear is perfect for dinners out.

A valid passport is the preferred means of documentation; however, photographic identification such as a driver's license is acceptable for visitors from Australia. Visitors traveling from New Zealand require a passport as identification. Those without an Australian or New Zealand passport may require an Australian Visitor Visa.

The Norfolk Island Visitors Information Centre hires out snorkelling sets (including fins). You can also purchase a set to take home with you at one of our local sporting/fishing shops.

Sure. Push bikes, and e-bikes are available to hire from Norfolk Island Tourism Office in town. E-mopeds are also available (a motorcycle licence is required). We can show you where they are located on arrival.